Next, enter your HP model number on the right. (1) Once the support page opens please select the country in which you're located. HP Technical Support can be reached by clicking on the following link: I would strongly recommend at this point that you reach out to our Technical Support queue by phone to explore hardware replacement options This means that the whole unit will need to be serviced. Should the Printhead fail, in this model of printer it is a non-replaceable part. It controls reading the cartridges and putting ink on the page. The Printhead is the part that the cartridges fit into. The Printhead is the part that has failed within the printer. Should the Reset fail to resolve the '0x' error code a whole unit replacement would be needed. If you take a look here you can see that there is only one step available to resolve this error code, which would be to perform a Power Reset of the printer. To be honest, you have went above and beyond the required troubleshooting steps for this specific error in your efforts to resolve this Printhead failure. Thank you for including all of the troubleshooting steps that you have attempted prior to reaching out for support. I see that you're getting a ' 0xc19a0003' error code on your HP Officejet Pro 6830 e-All-in-One Printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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